Privacy Policy

Last Updated: May 14, 2026

Introduction

shady-glade respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

We collect and process the following types of information:

Personal Identification: Name, email address, and child's age when you register for our programmes
Communication Data: Information contained in any messages you send us
Technical Data: IP address, browser type, device information, and website usage data
Cookie Data: Information stored through cookies as detailed in our Cookies Policy

How We Use Your Information

We use your personal information for the following purposes:

To process your registration and provide educational services
To communicate with you about programmes, schedules, and updates
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing

We process your personal data based on:

Contract Performance: To deliver services you've requested
Legitimate Interests: To operate and improve our business
Legal Compliance: To meet regulatory requirements
Consent: Where you've given explicit permission for specific uses

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service providers who assist in operating our business (under strict confidentiality agreements)
Legal authorities when required by law
Professional advisors when necessary for business operations

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Children's Privacy

Our services involve children, but we collect personal data from parents or guardians only. We do not knowingly collect information directly from children under 13 without parental consent.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies independently.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 127 Stranmillis Road, Belfast, BT9 5AG, United Kingdom

Supervisory Authority

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.